Privacy Policy
Last updated: 29 December 2025
Council Tax Saver ("we", "us", "our") provides tools to help residents understand potential council tax discounts and generate letters to local authorities. We respect your privacy and are committed to protecting your personal data.
1. What data we collect
- Contact details such as name and email
- Property details such as address and occupancy
- Billing information processed securely by Stripe
- Usage data such as device info and basic analytics
- Letters you generate and choose to email
2. How we use your data
- Generate letters and templates
- Provide subscription access
- Send service-related notifications
- Improve the Service and prevent abuse
We do not sell your data.
3. Legal basis (UK GDPR)
- Contract — providing the Service and subscriptions
- Legitimate interests — analytics, platform improvement
- Consent — optional communications
- Legal obligations — tax + accounting requirements
4. Sharing your data
Data is shared only with trusted processors:
- Stripe — billing
- Resend — email delivery
- Vercel — hosting
- Cloudflare — DNS + security
5. Storage & retention
- Letters may be stored for delivery reliability
- Billing data retained up to 6 years (HMRC rules)
6. Security
We use modern infrastructure and HTTPS. No system is 100% secure; use of the Service is at your own risk.
7. Your rights
- Access, correction, deletion
- Restrict or object to processing
- Data portability
8. Cookies
We may use cookies for functionality, analytics and performance. Disabling cookies may limit features.
9. Children
The Service is intended for users aged 16 or over.
10. Changes to this policy
We will update this page if the policy changes.